E-payslips

Payslips are provided electronically via the secure website ePay.

  • Payslip information is uploaded to the website every month, where it can be viewed as a PDF file.The site holds the current financial year payslip data, plus the previous five years – giving staff six years of information to view.
  • P60s and P45s are also provided electronically through the same website.
  • All members of staff are issued instructions on how to set up a user account, via email or letter within the first month of starting employment.
  • The username and password provided are both case sensitive. If they are experiencing problems logging in with the initial details provided, please check they have used the correct case.
  • Staff will be notified by email when their payslip is ready to view, and it will contain a link to the website to access the information, at least three working days before pay day. If they are not in receipt of the email and would like to receive a monthly notification, they will need to simply log into ePay and enter their email address under 'My Details' section.

Use the links below to be directed to the relevant ePay website:

Maintained schools

Academies


Accessing E Payslips - Maintained School

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Accessing E Payslips - Academies

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How to view your Payroll documents - Maintained Schools

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How to view your Payroll documents - Academies

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Lost log on details, forgotten username?

If are unable to find your welcome email, or have forgotten your username please contact the Surrey My Helpdesk on sscgeneralenquiries@surreycc.gov.uk.

In order that you get a quick response please ensure you include your full name, date of birth and home postal address in the email text. Please also include ‘ePay forgotten username’ or ‘ePay lost welcome email’ in the email title.

Forgotten password or security questions?

In most cases, you will be able to reset these yourself through the ePay website. Please refer to the Accessing ePayslips guide above for assistance on this.

If you do not receive your password reset email, please contact the Surrey My Helpdesk on sscgeneralenquiries@surreycc.gov.uk.

In order that you get a quick response please ensure you include your full name, date of birth and home postal address in the email text. Please also include ‘ePay forgotten password’ in the email title.

Exception policy

If a member of staff has a disability, medical condition, visual impairment, or accessibility issue that affects them from using the ePayslip website, paper payslips are able to be provided.

  • Each case will be assessed dependent on the circumstances of the individual, and in line with the Exception policy.
  • Please arrange for the exception application form to be completed, to request for a member of staff to receive their payslips in paper format.

Electronic Payslips Exception Policy

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After leaving employment

  • Pay information will remain available on the website after an individual leaves employment. Their log in details will remain the same.
  • If they no longer wish to use this website after leaving they can download the payslip and P60 information onto their own computer or device.


Useful Documents